Frequently Asked Questions (FAQs)

Sentek Plumbing Services Pty Ltd

🔧 General Plumbing Services

1. What plumbing services do you offer?
We provide a wide range of services including blocked drains, leaking taps and toilets, hot water system installation and repairs, pipe relining, gas fitting, kitchen and bathroom renovations, and more. Enquire today.

2. Do you offer 24/7 emergency plumbing?
Yes! We’re available for emergency plumbing services. Whether it's a burst pipe, no hot water, or a serious blockage, we're just a call away.

3. Are your plumbers licensed and insured?
Absolutely. All our plumbers are fully licensed, qualified, and insured for your peace of mind.

4. Do you provide free quotes?
Yes, we offer free, no-obligation quotes with clear, upfront pricing (terms and conditions apply).

5. What areas do you service?
We cover the Greater Sydney area. Not sure if you’re in our service area? Just give us a call!

🏢 Commercial Plumbing

6. Do you work with commercial clients?
Yes! We offer tailored plumbing solutions for commercial properties, real estate, body corporates, schools, shops, and industrial facilities.

7. Can you provide ongoing plumbing maintenance for businesses?
Definitely. We offer scheduled maintenance services to keep your plumbing systems running smoothly and to prevent major breakdowns.

8. Do you offer compliance and reporting for commercial jobs?
Yes, we provide compliance documentation and detailed reports for property managers and commercial clients as needed.

🚿 Hot Water Systems

9. What types of hot water systems do you install or repair?
We work with gas, electric and instantaneous hot water systems from all major brands.

10. How do I know if I need a new hot water system?
If your water isn’t heating properly, changes colour, or the system is leaking or over 7 years old — it might be time for a replacement.

🚽 Blocked Drains

11. What causes blocked drains?
Common causes include tree roots, grease build-up, foreign objects, and collapsed pipes.

12. How do you clear blocked drains?
We use high-pressure water jetting, CCTV drain inspections, and advanced pipe relining techniques when needed.

13. Can blocked drains be prevented?
Yes. Regular drain maintenance and being mindful of what goes down your sinks and toilets can help prevent blockages.

💬 Booking & Guarantees

14. How do I book a job with you?
You can call or text us directly or fill out the booking form on our website. We'll confirm a time that suits you.

15. Do you guarantee your work?
Yes! We back our workmanship with a quality guarantee. If something’s not right, we’ll return to make it right.

16. What payment methods do you accept?
We accept EFTPOS, credit card, bank transfer, and cash. Payment is due on completion unless otherwise arranged.